Course Principles

Training & Course Principles


To enable Action 1st to support your professional development needs: Action 1st will:

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  • Ensure trainers and facilitators are experts in their field and appropriately experienced in working with and training others.
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  • Ensure training is run efficiently and to time, within appropriate venues and environments.
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  • Ensure training is well structured and meets the aims of the session using a variety of engaging training methods.
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  • Ensure delegates receive all appropriate training information in good time.
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  • Ensure delegates are positively involved in their learning with opportunities to share experiences and develop networks of support.
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  • Ensure delegate feedback is invited and acted upon to ensure quality and customer satisfaction.


Action 1st asks that you will:

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  • Ensure you comply with the booking and cancellation procedures.
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  • Ensure you arrive in good time and make yourself known to the trainer.
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  • Ensure you adhere to the procedures and policies of the venue as made known to you.
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  • Ensure you engage in the training in an appropriate, positive, respectful manner, listening and respecting others' views and experiences.
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  • Ensure you provide constructive feedback and evaluation for customer satisfaction purposes.
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  • Ensure you act upon your learning and seek opportunities to share your learning further with others.

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